Live Chat Software for Website

This tool provides live chat support to websites.

Website visitors on an eCommerce site face a problem very frequently. One of the biggest problems of online shopping is that there is no equivalent of a shop-floor assistant. The visitor finds it very difficult to resolve even a small query, answer for which is difficult to find. For a vendor, giving the visitor an answer on the spot could be the difference between a paying customer and a person simply clicking away. Solution to such issues is to provide some kind of a shop-floor assistance to the visitor. Live chat support can resolve this problem. Visitors talking to a real live human being can resolve his or her query quite easily. The web is too impersonal and just that assurance that you can get in touch with a human being, can make a lot of difference. Not having live chat at your site could quickly become a disadvantage as most ventures adopt the live chat support these days.

With this tool available, you could easily avoid the hassles and the expenses of developing the support on your own. It offers various options for integrating live chat services into your websites. Once implemented, the live chat can be useful in customer service too. The direct human touch could help improve customer relationships. This tool can enable an operator to handle any number of live chat sessions simultaneously. The chat sessions can handle file transfers. File transfer is handy for sending offers, terms, details through doc files, PDF`s and image files. This is a very good tool to have when you are in eCommerce. Secure and reliable connection is provided. Operators can get a GEOmap for visitors. This is a very good tool.

eAssistance Pro is proficient software that offers you live chat facility for your online customers. It supports a number of website frameworks like Wordpress, Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Salesforce, Zen Cart, EBay Pro Stores and Shopify. The software is fully devoted to ease you for performing your live web chat and support task in a quick and hassle free environment. Consequently, it leads to enhance your website visitors and service quality. With the help of this live chat tool, you can successfully offer instant chat help for your online visitors by increasing FCR (first contact resolution) rate. Indeed, this software enables you to create more significant connections for your online customers and make better your products and services like never before. For using this tool with your business site, you need not to worry about the type of website framework because eAssistance Pro let you interact with your website visitors with all kinds of websites. eAssistance Pro is developed with customizable, flexible and highly-adaptive Live Chat features that make it outstanding in its field. Other advantageous features of the tool are real time visitor monitoring, with geo location map, customizable chat button and greeting messages, automatic spell checker and many others. It has newly designed chat window for better space management. Chat display panel is now merged with message option and there is new common text setting for all ongoing chats. While chatting with visitors, local time of visitor depends upon their geo location displayed under visitor tab in task panel. Now, an updated version of this tool is presented which is more powerful than earlier version. eAssistance Pro software is available with FREE trial period of 15 days. After this trial period you have to purchase license version of the tool for further use. For more details visit: www.livechatsoftwareforwebsites.livesupportsoftware.org